Don’t panic. Since 1986, we have successfully repaired thousands and thousands of damaged accounting databases. It’s our specialty. You can have your QuickBooks file repaired and running again by the time you start your business day tomorrow. A support manager will be communicating with you directly, personally guiding your case to a successful conclusion and ensuring your complete satisfaction.
In a hurry? Can’t be down? You’ll want expedited service:
* Turnaround overnight or over a weekend
* $700 flat fee
* Guaranteed success or no charge
Have a little time? Save money with standard service:
* Turnaround in about 2 business days
* $350 flat fee
* Guaranteed success or no charge
The process of getting your data repaired is quite straightforward, and surprisingly non-technical.
First, you order the level of service you want: expedited or standard. Just click the arrow next to the service you want. Enter your billing information in our secure ordering system.
Then click the transfer link on our page to securely upload your file to us.
We then receive your file, are automatically notified, and we begin work on it.
When the repairs are completed and thoroughly tested, you’ll receive an email from us letting you know your data is ready. There will be a link in the email that click to download your repaired file. Easy!
If you have any questions during any point in the process, just give us a call toll-free at 1-800-999-9209.
Some of the QuickBooks errors we can repair (list is not exhaustive)
Unable to open your QuickBooks company file
QuickBooks program freezes or crashes
Company file fails to verify
Company file fails to rebuild
Cannot upgrade file to later version
Cannot backup company or make portable copy
QuickBooks files recovered from damaged hard drives, unopenable
Disappearing customers, vendors, employees, or items
Cannot save customer credit cards, vendor tax IDs, bank account numbers, or social security numbers
Lost customer credit cards, vendor tax IDs, bank account numbers, or social security numbers
Bring old backup up to current
Lost current data; only have older backups and current TLG file
Quickbooks 6xxx Error Codes
Unable to Restore a QuickBooks Backup File
Fatal Error Using QuickBooks
This is not a Quickbooks data file, or it is damaged
QuickBooks Data Recovery Services (.QBW)
Some sales orders or estimates may be incorrectly marked as closed
Connection to company file has been lost
Can’t open the Quickbooks file because it was not updated properly
QuickBooks upgrade issues
QuickBooks runtime errors
Unrecoverable error while trying to open the file in Quickbooks
QuickBooks online banking issues
Unable to open any report in QuickBooks
Quickbooks needs to restart while trying to delete or edit a transaction
Converting Quickbooks accountant copy to regular company file
QuickBooks YTD out of balance
QuickBooks SQL errors
Your company file is very confidential information to you, and it is to us too.
We would be happy to email or fax a non-disclosure/confidentiality statement to you. Send us a note indicating that by clicking the “Request more info.” link on our page.
You can be assured that your data will be safe with us while we are working on it. We delete your file after the job is completed, and your data is never shared with anyone else.
Your data is transmitted to us (and back to you) on a secure 128bit-SSL connection.
Give us a call at 1-800-999-9209 if you have further questions or would like us to email you a confidentiality statement.
Our guarantee is simple: If we cannot repair your data satisfactorily, there is no charge.
You never have to pay us to attempt to repair your file; we only process your credit card if the job is a success. You never have to pay a “nonrefundable analysis fee” like you do with some other companies.
Our 95% success rate means that you have an excellent chance of getting your file back from us in good working order. But if not, at least you didn’t have to pay.
Give us a call at 1-800-999-9209 if you’d like to talk with us about the likelihood of a successful recovery in your particular situation. We’ve seen enough cases over the years to have a pretty good sense of what is likely to happen in particular data recovery scenarios.
We can repair the following editions and versions of QuickBooks
Quickbooks Pro 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006
Quickbooks Premier Editions 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006
Quickbooks Accountant, all versions
Quickbooks Enterprise Editions 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6
QuickBooks US and Canadian country editions are supported
Upgrading to a higher version of QuickBooks is not necessary.
NOTE: Mac versions not supported, sorry.
We respect the choice you have in finding data services for your QuickBooks file.
Here’s why you might find us to be different: We’re happy to talk with you about your situation and allow you to be comfortable with the whole process before we ever look at your data file.
You don’t have to sign up for an annual support contract before we’ll talk to you. You don’t have to upgrade to any particular version of QuickBooks before we can help.
We’re willing to work according to your schedule, whether that means turning the repair around overnight, or over a weekend. Downtime is a bad thing, and we go to extraordinary lengths to eliminate it.
Finally, we like to communicate with you — before the job, during, and after.
Get comfortable with the situation. Pick up the phone and call us toll-free at 1-800-999-9209, or email us at firstname.lastname@example.org and we’ll respond quickly. That’s a promise.
It’s risk-free: If we can’t fix your data, there is no charge to you. Never a “nonrefundable analysis fee”. No weeklong delays. No stressful communication gaps. No pressure to sign up for costly support plans. No pressure to upgrade. Bottom line: Your satisfaction is 100% guaranteed.
“I wasn’t just delighted with your service — I was ECSTATIC! The turnaround time could not have been any faster, especially as it was returned to me overnight just before a holiday weekend. The entire upload/download process was simple to do, the cost was extremely reasonable, and the file that had seemed jinxed for so many months has had no problems since! I would not hesitate to recommend you and your service to clients and friends!”
“I was extremely happy that you were able to restore my company file. You saved my company. Your people were great to deal with and extremely helpful. Thank you very much.”
“Fast, honest, and knowledgeable. They have a complete process for taking your damaged file and returning it to you repaired. I was surprised by how much better and less expensive it was to have QuickbooksUsers.com take care of our issue.”
“My experience using your data repair service was exceptional. The process was fully explained, the service was faster than promised, and the data I received back was fully recovered. I would gladly use you again.
“I was impressed that I was able to speak with a real person on the phone before making my decision. Once I sent my file in, it only took about 4 hours to get it back, and it works perfectly. Thank you for saving my business.”
“Thank you very much for your help and a very timely turnaround on the file repair. I have another client who a year or so ago had to reenter 6 months of data due to a corrupt QuickBooks file. I’ll be sure to inform them of
your excellent work.”
“Thank you for your extremely quick and thorough work! The service you provided
was everything your website claimed, and exceeded my expectations. You saved us
countless hours had we been forced to rebuild our file. I will gladly recommend your
service to other QuickBooks users in the future.”
“Your company saved ours. Thank you.”
“I found your service to be responsive, professional, and accurate in your estimate
of completion. You actually exceeded my expectations, and your name and email are
now in my system in the event I need you again. I will recommend your service to anyone!”
“Your service was an amazing answer to our QB nightmare of corrupt data. Without any downtime for our business you were able to clean our files and get us back on track!”
“We had multiple complex problems with our file, but you were able to get it fixed, and now QuickBooks runs better than ever. Thanks.”
“Services were delivered exactly as advertised. Extremely quick turnaround and above average customer service left us with nothing but positive feedback. Hopefully we never have an issue with our Quickbooks data again, but if we do, QuickbooksUsers.com will be the first call we make.”
“You did exactly what you said you would, exactly when you said you would do it. And you went out of your way to explain things easily to a non-techie. I couldn’t ask for more!”